What are the delivery charges for orders from the Online Shop?
Depending on your items, weight and price total will determine your shipping cost. All orders over $150 is free shipping. Our standard domestic shipping is $5.00.
How long will delivery take?
Orders typically arrive in less than 5-7 business days after being processed.
How secure is shopping in the Online Shop? Is my data protected?
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What exactly happens after ordering?
After ordering you will promptly receive an order confirmation via e-mail, most orders will be processed within 1-2 business days. Standard orders are delivered by FedEx or USPS Monday through Saturday. Shipping times are estimated and may vary due to promotions or holidays.
Yes, you will receive your receipt with your confirmation e-mail once your order has processed.
What if I don't get a confirmation of my order?
If you do not receive a confirmation email within 24 hours, in addition to a confirming message on screen, your payment was not processed due to:
• The order has not been received by our system.
• You typed in a wrong email address
How do I cancel an order with an online store?
Cancellation must be completed prior to shipment via our website within 24 hours of purchase. You can cancel your order under your account settings. You can contact our customer service line after 24 hours has been reached for further assistance. Your refund will be reimbursed within 2-3 business days.